We accept returns, however once the items ships customers are responsible for return shipping fee's (which include original cost of shipping, even if "free shipping" was included).Keep in mind that the cost of return freight is very high due to the weight of the item. Products must be returned to us in brand new condition, unused, and in their original packaging. Please contact us in order to receive complete instructions on returning goods. Once we receive your return, please allow 1-2 weeks for processing.